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Privacy Policy

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Last Updated: May 29, 2026

Welcome to Bells & Bows (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.bellsandbowseventdressing.co.uk) or use our services, including our wishlist and quotation system.

By using our website, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

To provide you with our event styling and decoration services, we may collect and process the following personal information:

  • Identity Data: Your full name.
  • Contact Data: Your email address, telephone number, and billing/postal address.
  • Event Data: Details about your event, including the event date, venue location, and styling preferences submitted via our quote or contact forms.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system collected automatically through cookies when you browse our site.

 

2. How We Collect Your Data

We collect personal information directly from you when you:

  • Submit a “Wishlist” or request a styling quote through our checkout system.
  • Fill out our contact form or subscribe to our newsletter.
  • Communicate with us directly via email, phone, or social media.
  • Browse our website (via automated cookies and analytics).

 

3. How We Use Your Data

We will only use your personal data for the following purposes:

  • To Provide Services: To review your wishlist, generate accurate styling quotations, and deliver our event dressing services to your chosen venue.
  • Communication: To contact you regarding your booking, answer inquiries, and send important updates about your event.
  • Legal & Financial Obligations: To process invoices, manage payments, and maintain accurate records for tax and accounting purposes.
  • Marketing (If Consented): To send you styling inspiration or promotional updates, provided you have explicitly opted in to receive our newsletter. You can unsubscribe at any time.

 

4. How We Share Your Data

We value your privacy and do not sell, rent, or trade your personal data to any third parties for marketing purposes. We only share your data with trusted third-party service providers who assist us in operating our business, such as:

  • Website Hosting & Email Providers: To securely store website data and transmit our email communications.
  • Payment Processors: If applicable, to securely process booking fees and invoice payments.
  • Venues & Logistics: We may share necessary details (such as your name and event times) with your chosen venue to coordinate styling setups and collections.

All third parties are legally obligated to keep your information confidential and secure.

 

5. Data Security & Retention

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Once your data is no longer required, it will be securely deleted.

 

Under data protection laws, you have rights in relation to your personal data, including the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any incomplete or inaccurate data.
  • Request erasure of your personal data when there is no good reason for us continuing to process it.
  • Withdraw consent at any time where we are relying on your consent to process your data (e.g., newsletter marketing).

To exercise any of these rights, please contact us using the details below.

 

7. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide you with a good experience when you browse our site and allows us to improve our platform. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

 

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Bells & Bows Event Dressing